Privacy Policy

1. Introduction

MeadowLaneKitchen ("we," "our," or "us") is dedicated to maintaining your privacy. This statement outlines our handling of your personal data when you access our website meadowlanekitchen.site or utilize our services for yacht charters.

Your agreement to the practices described in this document is implicit when you use our services. Our policy is in alignment with privacy laws that are relevant, such as the Personal Information Protection and Electronic Documents Act (PIPEDA) and other privacy regulations in Canada.

2. Information We Collect

2.1 Personal Information

The personal details you choose to give us may include, but are not limited to:

• Securing a yacht charter
• Communicating with us via our website or telephone
• Signing up for our newsletter
• Completing any forms on our site
• Taking part in surveys or promotional offers

The types of personal information we gather could be:

• Identifying information like name and contact details (email, phone, address)
• Billing information (handled securely by third-party services)
• Preferences related to the charter and specific needs
• Emergency contact details
• Dietary preferences or health information (if provided)

2.2 Automatically Collected Information

Certain data regarding your device and use of our website is captured automatically which includes:

• IP addresses and geographical data
• The type and version of your web browser
• Web pages you explore on our site and the duration of your visit
• Source websites
• Device specifications (model, screen resolution, etc.)

2.3 Cookies and Tracking Technologies

To enrich your experience on our website, we implement cookies and akin tracking systems which assist us in:

• Storing your preferences
• Evaluating our website's operation and usage
• Delivering content tailored to your interests
• Enhancing our service offerings

Your preference concerning cookies can be managed via your browser's settings or our cookie consent popup.

3. How We Use Your Information

The information we amass is utilized for several functions:

• Service Provision: To fulfill services of yacht charters, confirm reservations and keep you informed about your booking details
• Customer Care: To address your concerns and provide service assistance
• Payment Processing: To manage payments and billing procedures
• Safety and Security: To assure the security of our operations and safeguard against deceitful actions
• Marketing: To send you offers and information, subject to your consent
• Enhancing our Website: To review usage trends and ameliorate our web functions
• Legal Obligations: To fulfill our legal and regulatory duties

4. Information Sharing and Disclosure

We refrain from selling, exchanging, or renting your private data to unrelated parties. Instances where we might share your data are:

4.1 Service Providers

Your information might be shared with third-party service providers whom we trust to facilitate tasks in areas such as payment processes, web hosting and upkeep, email marketing, analytics, and customer support.

4.2 Legal Obligations

There are circumstances where we may be required to reveal your information in accordance with legal necessities, like legal processes, court orders, urgencies, or probes into possible fraudulent or illegal activities.

4.3 Business Transitions

Your information could be part of the assets transferred in a business merger, acquisition, or asset sale.

5. Data Security

Procured measures to secure personal data include encryption, secure servers, restricted access, continuous evaluation, and staff training. However, it must be acknowledged that no online data transfer or digital storage system is completely secure.

6. Data Retention

Your personal data is retained only for the timeframe required to serve the purposes it was collected for or as mandated by legal requirements. Typically:

• Charter Reservations: 7 years for tax and legal purposes
• Marketing Communications: until you opt out or delete your subscription
• Website Analysis: 26 months
• Customer Service Records: 3 years after the last engagement

7. Your Rights and Options

You have rights such as access to your data, correction, erasure (as per law), data portability and the right to object to marketing. You are free to manage your cookies. For exercising these rights, reach out to us using the information provided below.

8. Third-Party Services

8.1 Google Analytics

Google Analytics is employed for website usage analysis. Opt-out option is available via Google Analytics Opt-out Browser Add-on.

8.2 Social Media Platforms

Connections may be made to social media platforms, each with its own privacy policy.

8.3 Payment Processors

Payment transactions are managed by third-party processors compliant with PCI DSS standards.

9. International Data Transfers

Data may be processed in countries different from Spain; we employ safeguards in line with privacy laws.

10. Children’s Privacy

Our services aren’t aimed at children below the age of 13, nor do we purposely gather their information. Prompt us immediately if you become aware of such a case.

11. Amendments to This Privacy Policy

Alterations to our Privacy Policy will reflect changes in our practices or legal demands. Notifications of updates will be visible on our policy page, emailed to registered users, or signaled on our website. Acceptance is implied through your continued use of our services post the effective date.

12. Contact Information

Reach out for inquiries about our Privacy Policy or data practices via:

13. Complying with Google Ads User Consent Policy

We adhere to the consent policies for Google Ads users. Adjustments to tracking and cookie preferences can be made via our cookie settings at any time.